Our Promise

Business with Aloha

Customer Satisfaction

We are committed to 100% Customer Satisfaction.

If for any reason you find you are not totally satisfied with your purchase, let us know and we’ll either fix the problem or refund your money.  We want you to be happy.

Paying it Forward

When you buy from Mermaid Pearls you are supporting PROJECT HAWAI’I INC. a 100% volunteer, non-profit organization committed to helping homeless children in the Hawaiian Islands.  Their goal is not only to meet the immediate needs of the moment but to do what they can to help break the cycle of poverty and homelessness for the new generation.

We are committing 10% of our proceeds to PROJECT HAWAI’I INC.


Knowledgeable & Honest Representation

There are now many vendors of “Tahitian” or “Black” Pearl jewelry who are either knowingly or unknowingly selling Chinese freshwater pearls that have been treated to look like Tahitian pearls.  The freshwater pearl processors are getting good at making convincing replicas of Tahitian Pearls.  We do use some freshwater pearls in our jewelry and when we do, we let you know.  If we tell you it’s a Tahitian pearl then it is.  We know pearls so we know a genuine Tahitian pearl when we see one and we can spot fake look-alikes so that you don’t have to worry.  With Mermaid Pearls, you will know what you are buying.